About Us
“Kate and her team are the very personification of good customer service. Friendly, helpful and above all very good at what they do” – Luke Tucker, TMAG Client, June 2022
An experienced team to help you with advice for mortgages
The Mortgage Advice Group has offices in Redditch and Birmingham. Our Redditch office is located at Prospect House, Church Green West, Redditch, Worcestershire, B97 4DJ. Our Birmingham office is located at 301 Pershore Road South, Kings Norton, Birmingham, B30 3EX. We can discuss your mortgage options in face to face meetings with a mortgage expert.
Skype, FaceTime and telephone appointments with a local mortgage advisor can be arranged at request for our clients who are not local. If you want to book an appointment with a mortgage expert please call 01527 864222 for Redditch and 0121 271 0641 for Birmingham.
We have a team of very experienced individuals who are fully committed to providing you with the best service and advice when applying for a mortgage. Here is the team who will offer you independent mortgage advice in the UK to help and guide you through the process:
Kate Mcternan
Director. Mortgage & Protection Advisor
Kate is the founder and owner of The Mortgage Advice Group and has been a mortgage expert in Redditch for over 15 years. Over this time she has built strong relationships with all of her clients, solicitors and estate agents.
Her mortgage knowledge is second to none, and she is very passionate about her clients and making sure that they always have a positive experience in their dealings with us. Kate’s clients and their needs are always put first.
Kate specialises in more complex self employed mortgages and specialist buy to let cases.
Kelly Penn
Mortgage & Protection Advisor
Kelly has worked as a Mortgage and Protection Advisor in the Financial Services Industry for over 20 years. She develops close relationships with her clients to ensure she is offering the best support & independent mortgage advice in the UK to suit their circumstances.
Kelly prides herself on going the extra mile to make the home buying process for her clients as stress free and smooth as possible. Kelly is able to visit you in the comfort of your home.
Louise Lewis
Mortgage & Protection Advisor
Louise is one of our most experienced mortgage brokers and has been working within an estate agency as their in house local mortgage advisor for over 15 years.
Prior to this Louse also has experience working directly for a lender as an underwriter so she really does have a lot of knowledge from a client and lender perspective.
Louise advises out of our Birmingham office and works very closely with Smart Homes estate agents in Shirley, supporting their buyers and sellers.
Asia Jurewicz
Mortgage & Protection Advisor
A qualified mortgage and protection broker who has been advising for over 3 years. Asia is fluent in Polish which many of our customers have found invaluable when guiding them through the mortgage and legal process.
Romarna Dutton
Mortgage & Protection Advisor
Romarna joined our advising team in 2023, and prior to this has a training background within the financial services industry. The skills she adopted whilst training brokers has ensured her clients all receive a very thorough and comprehensive review of their mortgage and protection needs.
Yasmin Mohammed
Manage/Protection Advisor
Yasmin oversees our after sales team who will progress applications to achieve an ‘OFFER’ status within the quickest time possible, and to follow on communication with solicitors and other parties involved in your transaction to make sure your case completes.
She will guide you through the legal process and is always on hand to assist with paperwork, advice for mortgages and signing of documents. She has built very important relationships with many solicitors, and cares very much about our clients getting the best service possible. Yasmin also helps clients set up their life insurance and home insurance policies.
Nicola Hegarty
Manage/Protection Advisor
Nicola has over 25 years’ experience as a mortgage expert and protection administrator. Nicola helps clients set up their life insurance and home insurance policies.
Nicola is also involved with the progression of our re-mortgages cases and will help our clients complete and chase all of the legal work so that they complete when they are meant to.
Lisa Wainwright
Customer Service Administrator
Lisa is our customer service specialist. She contacts all of our clients after completion to discuss how they found the process of obtaining a mortgage through The Mortgage Advice Group and welcomes any feedback about how we can better our service and processes for independent mortgage advice in the UK.
Lisa also manages mortgage renewals – so will be in touch with you to remind you when your mortgage is due to be renewed and will book a review appointment with a local mortgage advisor.
Khloe Spooner
Case Manager & General Insurance Advisor
Khloe works in the sales progression team, and she works closely with our clients and the lenders providing them with documents and information to ensure our clients mortgage offers are issued ASAP.
Khloe’s specialist area is working with customers who have buy-to-let portfolios and managing and updating their information so that we always have their portfolios up to date, which means the lenders and the mortgage expert team at The Mortgage Advice Group can process their cases quicker and more efficiently.
Jemma Read
Life Insurance Expert
Jemma is qualified by the Chartered Institute of Insurance & has spent over 13 years training financial advisers in relation to personal & business protection.
She is passionate about helping people protect the things they love & committed to finding the right solution for each individual client.
Relationships and personal service are really important to Jemma, this combined with an expert knowledge of her industry, means her clients are given the very best attention.
Paul Bisseker
Mortgage Administrator
Paul joined the team in 2024, after working for one of the largest banks in the UK for 23 years. He brings a wealth of knowledge and experience to our administration team -and mainly supports the very important task of ensuring the compliance on our cases meets our very high standard.
Damaris Ricketts
Weekend Administrator
Damaris supports our brokers on a Saturday ensuring the diary runs smoothly, and any enquiries we get over the weekend are dealt with efficiently and all of our clients are met with a smile and the offer of a coffee.
Dannie Hawthorne
Trainee Administrator
Dannie is our youngest member of the team and joined us in 2024 and is working with us to develop her administration and communication skills.
Jane Ladwa 1979 - 2021
Administrator
Sadly, Jane gained her angel wings on 18/04/2021.
Jane is part of our very important after sales support team.
Jane will progress our customers applications to achieve an ‘OFFER’ status within the quickest time possible, and to follow on communication with solicitors and other parties involved in your transaction to make sure your case completes.
Joseph McTernan
CMO - Chief Mischief Officer
Joseph doesn’t work for us, but he’s super cute.
You may see him at the office occasionally keeping our local mortgage advisor team on their toes when it comes to all things sweet.
Chris Targett
Marketing
Chris at Social For Brokers, supports The Mortgage Advice Group with all of their marketing, design and branding work.
Chris works very closely with the team here and ensures that their branding, website and social media is always up to date and consistent.
Sam Cerrone
Estate Agent
Sam and our director Kate started their careers in the property industry together over 15 years ago.
They have always shared a similar desire to provide their customers with the very best, personal service and have continued to work extremely closely in supporting their clients on their home buying journeys.
Our Locations
Prospect House, Church Green West, Redditch, B97 4DJ
301 Pershore Road South, Kings Norton, Birmingham, B30 3EX
The Mortgage Advice Group is a trading name of McTernan Financial Limited an Appointed Representative of Primis Mortgage Network, a trading name of Advance Mortgage Funding Limited (FRN 305008) which is authorised and regulated by the Financial Conduct Authority.
Registered Office: Prospect House, Church Green West, Redditch B97 4DJ. Registered in England and Wales. Company number: 09168296.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
The Financial Conduct Authority does not regulate all Buy to Let mortgages
We charge an arrangement fee of £395 which is payable when a full application is made to a lender. This is a Lifetime fee which is payable by new customers when their first application is made. Your adviser will agree your arrangement fee with you before commencing any chargeable work.
The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.